Note This is a remote position (US) and the candidates can reside in EST or CST. Overview The Deployment System Architect (DSA) is responsible for the deployment of Computer Aided Dispatch Systems, Mobile Applications, and Records Management Systems. They are responsible for all phases of Post Sale system delivery from project turn over to customer acceptance. The DSA is

Act as Lead System Technologist (ST) on projects or system upgrades, capable of directing self and other assigned project STs and able to mentor less experienced STs. Post sale implementation of voice and data communications systems. Provide technical support on specialized telecommunications systems and public safetyproduct applications for the Federal DoD. Performs spec

Responsible for sales, strategic account planning and overall relationship management for a number of target customers for accounts in New England. Candidates will be responsible but not limited to the following Develop and implement a comprehensive sales plan for each target account and or regional territory Assemble and coordinate a diverse team of internal & external s

/Expectations The Region Systems Engineering Manager leads, motivates, and prepares the managers and their engineering teams within the region. The Region Systems Engineering Manager supports and drives the engineering teams by developing and using best practices to hit engineering project milestones on time or early. The engineering teams are responsible for all technical

Supervises technical support activities and provides direction to technical staff Coordinates employee work schedules and ACD staffing to maintain service level objectives Coaches individual performance to ensure operational excellence; develops SMART goals, training plans, and performance improvement plans Acts as Incident Commander (ICS/ITIL) during scheduled shifts and